Contact

By email:
Click here  to fill out the form 

By phone or mail at:
Krups
345 Passmore Ave
Toronto, ON
Canada M1V 3N8

1.800.418.3325
Monday through Thursday
from 8:30am to 4:30pm
Friday
from 8:30am - 1pm

Please note that our outlet store is now closed.

 

Warranty

Product Recall

                May 5th, 2014

 

Voluntary Recall Notice

 

Krups 4 Slice Belgium Waffle maker, Model no. F6547551, UPC  010942117315

Recall is for product sold in Canada in the years 2013 and 2014.

This recall does not involve product sold in the USA.

 

Groupe SEB Canada Inc. is doing a Voluntary Recall on the Krups Waffle maker, model F6547551, due to not meeting the full Canadian Standards Association (CSA) requirements for Canada.

 

The F6547551 Krups Waffle maker is fully approved by Underwritters Laboratory Inc. (UL) to be sold in the Unites States of America, and the product meet or exceeds all US safety standards.

 

There has been no report of any incidents or injuries with our product. However, due to not meeting CSA’s full requirement on approval for this product to be sold in Canada, Groupe SEB Canada is conducting a Voluntary recall on all units.

 

Please contact our Consumer Service department at
1-800-418-3325 or email
info@krups.ca

 

We appologize for the inconvenience.